Featured Analysis

The Hollowing: What Klarna Learned, What Block Is About to
Klarna replaced 700 customer-service agents with AI and quietly hired them back. Block has just cut four thousand jobs in service of an 'intelligence, not a hierarchy' thesis. The mechanism is the same in both cases: when authority transfers to the system before authorship is captured from the people, the knowledge that made the work good leaves with them. A 2026 Princeton paper on agent reliability gives this a number — on the customer-service benchmark specifically, reliability improves at roughly one-seventh the rate of capability — and the operational answer is the one we have been calling authored use.

Why Your AI Pilot Is Stuck: It's Not the Skills Gap

The Competence Net: Rebuilding the Company After the Barriers Dissolve

Sullivan & Cromwell, OpenAI's Counsel, Files a Brief Full of AI Hallucinations

The Apprenticeship Is Breaking — and Almost Nobody Is Saying So

Where Does the Company Remember? Institutional Knowledge in the Age of AI
AI is automating the tasks juniors used to learn on. Without a deliberate memory, the roles themselves will forget how they work. The full research treatment of why a wiki is not a memory, why aviation got it right fifty years ago, and what the third layer of competence actually looks like.
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When AI Enters the Room, Your Best Thinking Leaves
In 1961, the CIA's confident briefing silenced the smartest people in the room. In 2026, Wharton researchers proved AI does the same thing — and called it cognitive surrender.
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AI Literacy Is Not a Compliance Burden. It Is the Only Defence Against Jobless Growth.
The debate about Article 4 has been framed as regulation versus competitiveness. That framing is wrong. The real question is whether the productivity gains from AI will reach workers or only shareholders. AI literacy is the mechanism that determines the answer.
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Market Analysis
2026 Legal AI Outlook: What I Actually Expect to Happen
After the funding frenzy of 2025, this year will separate real capability from expensive promises. Here is where I think the evidence points.
June 3, 2026 8 min read

Market Analysis
ABA Task Force Report: AI as Legal Infrastructure
The profession's official assessment concludes AI has crossed from experiment to essential system
June 3, 2026 6 min read

Market Analysis
Norm Law: Blackstone's AI-Native Law Firm Play
A technology licensing model that bypasses traditional ownership restrictions while attracting $50 million in private equity
June 3, 2026 6 min read

Market Analysis
Evaluating Legal AI Tools: A Due Diligence Framework
Hallucination rates, security vulnerabilities, and verification requirements demand systematic assessment
June 3, 2026 5 min read

Market Analysis
AI and Access to Justice: Promise vs Reality
Garfield's £7.50 legal letters demonstrate real impact, but limitations persist
June 3, 2026 6 min read

Market Analysis
Legal AI in 2025: A Month-by-Month Timeline
$6 billion in funding, major partnerships, and accelerating hallucination incidents defined the year
June 3, 2026 5 min read

Market Analysis
NIST AI Risk Management Framework: A Lawyer's Guide
Safe harbor provisions in Texas and Colorado make framework compliance a liability defense
June 3, 2026 6 min read

Market Analysis
AI and Malpractice Liability: What Lawyers Need to Know
660+ documented hallucination cases demonstrate verification is not optional
June 3, 2026 6 min read
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